{"id":2988,"date":"2021-01-08T17:53:11","date_gmt":"2021-01-08T15:53:11","guid":{"rendered":"https:\/\/www.jvigas.com\/2021\/01\/08\/new-customer-service-sac\/"},"modified":"2023-07-18T12:49:30","modified_gmt":"2023-07-18T10:49:30","slug":"new-customer-service-sac","status":"publish","type":"post","link":"https:\/\/www.jvigas.com\/en\/new-customer-service-sac\/","title":{"rendered":"New customer service (SAC)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.jvigas.com\/wp-content\/uploads\/2020\/08\/Servicio-de-Atencio\u0301n-al-Cliente-J\u00b7Vigas.jpg&#8221; title_text=&#8221;Servicio de Atencio\u0301n al Cliente J\u00b7Vigas&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;84px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"entry-title\" style=\"text-align: center;\"><strong>NEW SERVICE<\/strong><\/p>\n<h1 class=\"entry-title\" style=\"text-align: center;\">We launch the Customer Service department\u00a0<\/h1>\n<h3 style=\"text-align: center;\"><\/h3>\n<p style=\"text-align: center;\"><span>A bridge between you and J\u00b7Vigas<\/span><span><\/span><\/p>\n<h5 style=\"text-align: center;\"><\/h5>\n<h5 style=\"text-align: center;\">June 2020<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;13px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|||||on|||&#8221; header_3_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong style=\"font-size: 16px;\"><\/strong><\/h2>\n<p>One of the novelties for 2020 is the creation of a <strong>new Customer Service Department (SAC).<\/strong><\/p>\n<p>The new generation, with Raul Vigas at the helm of the company and his brother Enric as his right hand, has a <em>customer centric <\/em>vision, <strong>putting the customer at the center of the organization.<\/strong><\/p>\n<p>With this vision, the new SAC department has been created. SAC will have direct contact with the client to solve and clarify all doubts and demands beyond purely commercial relationships.<\/p>\n<p>The director of this new department is <strong>Teresa Darnaculleta<\/strong>, oenologist and director of the Technical Department at J\u00b7VIGAS for many years. Besides, she has been in the Commercial Department for a long time so she has a complete view of the entire organization.<\/p>\n<p>In this way, this department, formed by people with a long history in sales and quality control, is a <strong>direct link<\/strong> between the technical department and the client, satisfying their technical and commercial concerns or product preferences.<\/p>\n<p><span class=\"s1\">The mission of this new department is to become your <strong>ally throughout the bottling process<\/strong>, <\/span><span class=\"s1\">speeding up and facilitating communication on everything you may need and being at your side at all times. <\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A bridge between you and J\u00b7Vigas<\/p>\n","protected":false},"author":1,"featured_media":2700,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[49],"tags":[],"class_list":["post-2988","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jvigas-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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